Many issues with IT should never have become an issue with proper proactive management. 
 
We monitor all your servers, desktops and other critical systems and devices for outages, preventable faults and bottlenecks. 
 
As soon as anything happens with one of your monitored devices that needs action, our engineers are notified automatically.  Most of the time they will correct issues before or even without you ever realising something was going wrong. 

Most firms today have a collection of different critical systems supplied by different vendors.  All of which are required to keep your business flowing. 
 
Sometimes a problem with one of your critical applications requires a call to Supplier A.  Supplier A says it's not their problem, you need to speak to Supplier B.  Supplier B actually thinks its "user error". 
 
At this point I bet you wouldn’t really care.  You just want it fixed! 
 
We support YOU and your systems.  If we can't fix it, we can act as your middle man between all your suppliers.  We never leave you hanging, not knowing who's at fault.  We will either fix it or get them to fix it - either way you get it fixed!